- Support and assist Area/Community Managers in overall management of all communities within the assigned portfolio
- Responsible for recruiting, hiring, training, supervising, and evaluating Area Managers within assigned portfolio
- Build strong on-site management teams and Area Managers through constant coaching and motivation
- Achieve the highest possible net operating income (NOI) through the implementation of effective cost control, revenue maximization and delinquency management plans
- Work with owners to identify long term property goals and objectives
- Be responsive to owners’ needs, goals, and objectives
- Identify and analyze issues within the portfolio and develop and implement decisions that help the assigned communities achieve the owner’s objectives and that are consistent with policies and procedures
- Present yearly financial budgets with the assistance of Area/Community Managers to members of the executive team and to the owners of the communities
- Effectively disseminate all information and instructions necessary for Area Managers and the communities to perform their work
- Monitor achievement of each property against financial objectives utilizing the review of monthly owners’ reports, quarterly inspections, and weekly operating reports
- Work with Area Managers to correct unfavorable variances and improve NOI
- Perform final review of monthly financial statements before sending to clients
- Assist Regional VP in the due diligence, acquisition, and integration of new accounts
- Assume other responsibilities as assigned
- Responsible for recruiting, hiring, training, supervising, and evaluating all site personnel of assigned communities
- Regional Manager should interview and give final recommendation for the hiring of all site personnel of assigned communities
- Provide mentoring to Community Managers of assigned communities
- Responsible for direction and coordination with the Accounting Department, the delivery of accurate and timely monthly property financial statements to the clients
- Responsible for development, implementation, and delivery of annual budgets for all assigned communities
- Responsible for setting and enforcing spending controls for all assigned communities and reviewing all variance explanations
- Assist in the coordination of all capital improvement programs for assigned communities
- Direct all marketing and advertising for assigned communities maximizing rental income and increasing occupancy rates
- Work with Community Managers and staff to respond to resident issues
- Follow through to ensure issues are resolved
- Ensure that all required reports are completed accurately and in a timely manner
- Maintain thorough product knowledge on all assigned communities and of competition in the assigned area
- Ensure that established policies and procedures are followed
- Regional Manager will perform quarterly inspections for properties that are under his/her direction
- Ensure property compliance with all applicable Affordable Housing programs, including but not limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs
- Other duties, as assigned
JOB QUALIFICATIONS
- Seven or more years in property/real estate management required
- Four or more years in management positions required
- Property level and Corporate level experience is strongly preferred
- Bachelors Degree or comparable industry experience required
- Masters Degree (MBA) and/or Certified Property Manager Certification (CPM) preferred
- HCCP or comparable tax credit housing certification preferred
- Moderate Real Estate and Management training experience required
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