• Lead a multifamily portfolio, champion operational efficiency, and make a real impact on our bottom line
• Spearhead the implementation of individual site business plans, focusing on budget objectives, compliance goals, marketing strategies, and financial targets
• Achieve business goals and revenue targets
• Act as the primary point of contact for all property-related matters, addressing property performance, resident concerns, and employee issues promptly and effectively
• Oversee daily operations, manage budgets, and set performance objectives
• Provide regular reporting, including property status updates, financial reports, and marketing plans, all while ensuring adherence to budgets
• Have direct accountability over Area Managers, Property Managers, and site teams to ensure implementation and execution of all corporate policies and procedures and to meet and/or exceed business plan expectations
• Oversee property purchasing to maintain budget compliance and work closely with management on budget creation and implementation
• Recruit, train, and support managers and site teams, as well as conducting regular performance appraisals
• Lead marketing activities, reviewing market data, weekly lead reports, and screening metrics to stay ahead of the competition
• Regular onsite visits based on the needs of the business plan and property
• Take charge of property risk management, safety standards, and liability for both team members and residents
• Responsible for review and approval of all property purchasing with complete adherence to the expense budget
• Collaborate with Property Managers and Maintenance teams to ensure units are ready for the market promptly
• Develop marketing budgets and implement advertising plans as well as monitor ad effectiveness and spending
• Monitor monthly delinquency reports and enforce company policies for collections
• Countersign leases daily and review RealPage dashboards for accuracy
• Ensure responsible pricing by enforcing the use of approved vendors
• Skilled knowledge of property-specific front-end technology (RealPage) and ensure property teams utilize systems as intended
• Mentor, coach, supervise, and develop onsite team members, and actively participate in recruitment efforts
• Engage in revenue management pricing, including attendance at all pricing calls with the Revenue Management team where applicable
• Implement property transition activities during acquisitions
• Prepare and send monthly eviction files

JOB QUALIFICATIONS

• Proven leadership and strategic thinking skills to guide our properties to success
• A track record of supervising teams and inspiring excellence
• High flexibility and adaptability to thrive in a dynamic environment
• The ability to train, develop, lead, and mentor a diverse team
• Excellent written and verbal communication skills, with a keen eye for detail
• Ability to analyze complex situations, make informed decisions, and solve problems effectively
• A bachelor's degree in business administration, real estate, or a related field is a requirement for this role
• 3 years of experience in regional property management, preferably overseeing teams of at least 5 members
• Certifications such as Certified Property Manager (CPM) or Real Property Administrator (RPA) would be highly advantageous and demonstrate a commitment to excellence in property management
• Ability to work a flexible schedule to meet business needs