- Accountable for all day-to-day operations and ensure all objectives set forth by the Property Owner and Regional Manager are successfully met
- Ensure the operations of the property comply with company policies and procedures, the Fair Housing Act and other applicable laws and regulations governing our operations
- Support, coach and motivate every team member and empower each one to perform, deliver, and exceed all company and/or owner expectations
- Frequently conduct property walks to ensure grounds are up to corporate standards, and document/report any repairs needed
- Prepare financial reports, such as monthly variance reports, expense reports, and executive summaries
- Support all the roles within the community, with the agility to step in at any time necessary
- Gather, analyze, and interpret current market and economic trends that may impact the property
- Implement short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals
- Monitor and maintain expenses for the property, including but not limited to maintenance, marketing, and payroll
- Serve as a mentor who celebrates every team member’s success and encourages growth from within the organization
JOB QUALIFICATIONS
- One or more years of experience as a multifamily Property Manager
- Full understanding of property management and its financial aspects, including monthly variance reports, expense reports and executive summaries
- In-depth knowledge of all rules and regulations surrounding property management company policies and procedures, the Fair Housing Act, and other applicable laws and regulations
- Competency in MS Office and relevant databases and software (i.e., Onesite, RealPage, Knock)
- Bachelor’s Degree in real estate, business administration, or similar field
- Reclass and accrual experience
- Experience with leasing operations as well as multifamily property marketing
- Polished communicator with highly developed interpersonal skills
- Deliver first-class customer service to all visitors and/or residents throughout every interaction with the property
- Able to communicate and collaborate with team members across all levels of the organization
- Possess excellent oral, verbal, and written communication skills
- Highly proficient in time management, organization, planning, and prioritization while maintaining a strong attention to detail
- Positive and empathetic leader who fosters relationships within the company, as well as with external business partners
- Critical thinker with a strong drive for exceeding goals
- Customer focus and bottom-line orientation
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