- Oversee and direct the day-to-day property management operations for one of manufactured home communities, golf course and grill
- Responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents and team members
- You will be in charge of everything from capital improvements and administrative activities to property maintenance, budgeting, human resource management and resident relations
- Manage the resources and assets of the property, including staff, buildings, and other assets
- Collect and ensure deposit of all monthly MH rent, commercial rent, golf and grill revenue
- Attract new customers and guests through active marketing, excellent customer service, and adding value to the living experience of our residents
- Analyze, prepare, and manage the operational budget of the community
- Be accountable for monthly P&L in relation to the budget
- Maximize the profitability of the community
- Be the face of the Company’s standards to the customers, team members and guests
- Understand and apply your skills in Microsoft Office applications, and other web-based applications including email, financial systems, and Manage America property management system
- Perform monthly inspection on company vehicles
- Ensure registration, and plates are current
- Ensure vehicles are clean with proper logos
- Be responsible for A/R and historic and bad debt payments and civil claims
- Work closely (assist) with company lawyer for the entire community
- Liaison with HOA and Activities Committees and participate as directed by Regional VP
- MH applications and renewals
- Approve/Sign: vacancy report and signed tenant lease agreements
- Main Liaison with Corporate Office
- Tenant communication for lease renewals, A/R, tenant disputes, collections and civil matters
- Vendor PO’s and payments
- Submittal of staff payroll
- Supervisor of maintenance roles and responsibilities
- Email management / customer service
JOB QUALIFICATIONS
- Strong business mindset with the ability to place the highest priority on customer service
- Strong organizational, time management and leadership skills are a vital part of your role
- High school diploma or GED; Bachelor’s degree in Real Estate, Hospitality or Business, a plus
- Minimum of 2 years manufactured home property management experience including 2 years of supervisory experience
- Must be able to read, write and speak English and Spanish, a bonus
- Prior sales and leasing experience
- General knowledge of repair and maintenance duties
- Solid negotiation skills
- Ability to thrive in a fast-paced environment
- Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law. Knowledge of FS 723 a bonus
- Computer proficiency, including the internet and Microsoft Office Suite; experience using reservation software preferred
- Flexibility to respond to community needs during non-business hours
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