JOB DESCRIPTION

Our Mission is to extend the healing ministry of Christ.

Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.

GENERAL SUMMARY:

Responsible to the Chief Nursing Officer or Delagate for planning, organizing, directing and evaluating all nursing and technical functions and activities for assigned patient care programs/units, to ensure delivery of optimal quality of care and organizational effectiveness. Responsible for overall patient care services for the Cardiac Rehabilitation Program, Cardiovascular Outcomes Team, Cardiac Pre-admission Testing Unit (PAT), Rapid In and Out Unit (RIO), and Chest Pain Observation Unit (CPO) and other designated units with in the Cardiac service line.

Provides team leadership to the Cardiovascular Service Line, with an emphasis in the Structural Heart and Cardiovascular Surgery Programs. Key functions include oversight and optimization of these programs from a patient intake, physician relations, clinical processes, and program development. Key programs include Advanced Heart Failure/Mechanical Circulatory Support Program, TAVR, Mitraclip, and Watchman, in addition to traditional cardiac surgery. Works collaboratively with physicians from multi-specialties in developing referrals, coordinating clinic and outpatient visits to accurately and effectively navigate clinical care. This role is responsible for organizing physician-team meetings, compiling data for presentation, and following up on team recommendations. Additionally, this role provides clinical education and support to other nursing departments in respect to those patients that receive tertiary level procedures. This role monitors and assures that patient care is in compliance with CMS and all other complincae agancies required clinical registries associated with tertiary care procedures and would also assist with collection and analysis of key registry and clinical data to improve both clinical and strategic outcomes of programs. The Director of Cardiovascular Services is responsible for the planning, management, and evaluation of pertinent financial, budgetary, and supply chain aspects of these programs.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Patient Saftey and Outcomes
• Patient Experince
• Performs duties in a timely manner and provides updates if delays occur.
• Participates and validates that rounding for outcomes occur daily in all assigned departments.
• Maintains responsibility for all assigned departments on 24/7 basis, unless otherwise approved.
• Promotes Medical staff relations on all units.
• Strives to meet and maintain high level patient satisfaction in all clinical areas (top quartile percentile ranking).
• Strives to meet and maintain all Quality benchmarks for core measures and AHS collaborative goals.
• Monitors patient outcomes / events to identify trends and recommends corrective actions as needed.
• Implements actions as appropriate based on benchmarks and data specific to individual departments.
• Evaluates delivery of care systems and nursing results. Responds to deficiencies by identifying and implementing corrective actions.
• Collaborates with staff and peers to create optimal synergy and outcomes.
• Demonstrates a commitment to reduce turnover and improve on-boarding of all new hires.
• Develops a culture of highly engaged and satisfied nursing and clinical associates.
• Completes and promotes behavioral-based interviewing for all new hires. Uses peer interview process.
• Meets regularly with clinical leaders and staff to obtain feedback and provide guidance to improve outcomes. Validates outcomes.
• Serve as mentor and advisor to facilitate professional growth of the Nurses & Clinical Leaders.
• Develops a culture of engagement with all key physician groups.
• Attends and participates in all Division meetings as appropriate for assigned clinical units.
• Assists AVP of Cardiology in development of operating and capital budgets for assigned units.
• Facilitates patient flow to and from the units.
• Manages department resources within established parameters of performance.
• Communicates financial performance expectations and establishes accountability for meeting expectations.
• Able to develop a business plan to meet established department or organizational goals.
• Monitors and maintains compliance with budgets in all assigned cost centers. Accountable for monthly variance report with appropriate action plans.
• Responsible for monitoring Vision Ware compliance on units. Assure that all units are completing/implementing bi-weekly action plans.
• Ensures that all units are working toward meeting monthly budget for total expenses.
• Maintains regulatory agency preparedness.
• Reviews and updates assigned policies annually.
• Promotes FHT both within the system and in the community.
• Involved in a community service organization or activities.
• Plans new programs or expansions, including equipment, staffing and space requirements that promote service line growth.

KNOWLEDGE AND SKILLS REQUIRED:

Strong interpersonal and leadership capabilities including the direct management of multiple departments throughout the hospital. Strong management skills and experience with an emphasis on change and the ability to develop consensus from independent parties to achieve the goals of the system. Demonstrates knowledge of organizational chain of command and follows as appropriate for assigned unit decision-making. Demonstrates knowledge of strategic and financial planning and management. Demonstrates knowledge of standards related to the clinical practice. Delegation skills necessary. Ability to multi-task is essential. Ability to function in stressful and emergency situations. Strong detail orientation required. Computer skills required. Adept as a change agent. Commitment to the advancement of nursing practice and the nursing profession and the Advancement of technical profesison and practice. Commitment to staff education and development. Demonstrated knowledge of and practices within parameters outlined in the Florida State Professional Nurse Practice Act.

KNOWLEDGE AND SKILLS PREFERRED:

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor of Science in Nursing required Masters Prefered
• Minimum five (5) years of clinical experience as a nurse
• Master enrolled for completion within 2 years
• Minimum of at least two years health care management experience, in cardiology
• Current BLS certification

EDUCATION AND EXPERIENCE PREFERRED:

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• Current registration with Florida State Board of Nursing as a registered professional nurse or licensure from another state with verification of application and eligibility for Florida licensure by endorsement

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

SUPERVISORY RESPONSIBILITIES

• Supervisory/management/leader responsibilities required

FACILITY SPECIFIC

1. Exhibits ICARE values and ACT skills in all interpersonal contacts. Establishes and maintains courteous, tactful and professional level of interpersonal skills necessary to deal effectively with customers and populations served, including but not limited to:

• Patients
• Guests
• Co-Workers
• The public
• Medical staff
• External business associates

2. Demonstrates effective oral and written communication skills; maintains required level of confidentiality; interacts effectively with employees at all levels.

3. Conforms to all Adventist Health System and Florida Hospital Tampa policies and procedures including but not limited to:

• Mission
• Values
• Service Standards
• Employee Covenant
• Corporate Compliance
• Rules of Conduct as outlined in the “Guidelines for Employees” handbook
• Tobacco free policy
• Appearance Standards

4. Establishes and maintains a history of regular attendance; makes appropriate use of PDO, and observes department call-in procedures for absence; establishes and maintains punctual work habits. Exhibits timely arrival and departure and dependable time habits including meal and other breaks.

5. Attends/participates in mandatory facility-wide and department training/meetings as required (including but not limited to: daily safety huddle, annual education, safety training, etc.). Is able to demonstrate and apply knowledge of fire, safety, security, disaster procedure regulations and National Patient Safety Goals as presented in orientation, outlined in safety manual, and as pertains to each work area.

6. Supports departmental and organizational Mission through:

• Appropriate use of resources
• Providing assistance to team members
• Accepting work or schedule assignments
• Participating in process and performance improvement as required

7. Required to respond to emergency situations (i.e., disasters, hurricanes, etc.) by reporting to department and staying until the crisis is over or position is covered by incoming personnel. This is a mandatory requirement. Refusal to respond may result in termination.

• Exhibits AHS values and integrity in all interpersonal contacts. Establishes and maintains courteous, tactful and professional level of interpersonal skills necessary to deal effectively with customer and populations serviced including: Patients, guests, co-workers, public, medical staff and external business associates. Adheres to all policies and procedures.
• Demonstrates effective oral and written communication skills; maintains required level of confidentiality; interacts effectively with employees at all levels.
• Effectively acts as strategic partner with departmental leadership addressing skills gaps and performance management and engagement matters while driving programs that support performance improvement, employee engagement, continuous improvement and culture and service excellence objectives.

REQUIRED COMPETENCIES:

• Analysis & Critical Thinking: Strong problem solving, analysis, decision-making, planning, and organizational skills.
• Interpersonal Effectiveness: Highly developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, project management skills, and diversity awareness.
• Communication: Highly effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer & Organizational Awareness: Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Leadership: Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others.
• Human Resources Management: Effectively hire, coach/develop staff, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development.

This position description reflects the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. The responsibilities listed may be subject to change at any time and individuals may be asked to perform duties outside of their regular responsibilities to support the ongoing operations of Adventist Health System and its facilities.

I have read and understand this job description.

_________________________________________________________ _________________________

Employee Signature Date

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. If the requirement is not marked, then the standard is generally considered not applicable.