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Job Title Claims Manager P&C
Location Dubai
Job Type Full-Time Regular
Job Description

Our Client: An Insurance Broker Company.


Your Role:
Responsible for attending end to end process for catering to the insurance claims received from clients including liaising with loss adjusters, insurers, reinsurers, clients and other stakeholders for documenting the interactions for the same and for supporting initiatives for enhancing client satisfaction and retention.

Interact with clients, insurers, reinsurers for the seamless processing of claims. Ensure robust documentation of process and maintenance of records and provide MI updates to the Board on a monthly basis. Process all classes of commercial claims in an efficient and timely manner to achieve prompt resolution and settlement by working closely with insurers and loss adjusters. Maintain confidentiality of all the information related to policy and claim of the client. Build professional relationships with client, insurers, reinsurers, loss adjusters and colleagues.


Must Have:
10 years of non-life insurance experience of which preferable 5 years in claims management in an Insurance Broker company. Bachelor’s Degree. Insurance qualification will be added advantage. MS Office and business analytics related skills. Excellent communication skills in English, Arabic will be an advantage. Strong Interpersonal, communication and relationship management skills.

Managing Expectations: At Mindfield we are driven by mutually agreed KPIs and service levels. Exceptional results can only be delivered when we understand both our key stakeholders clients and candidates. Keeping this in mind we would request that when applying for a role do take cognizance of the “must haves” to avoid disappointment. Sometimes positions take time to close and there could be delay in us responding to you but as a thumb rule if you do not hear from us in 7-8 working days post applying for the role then the resume has not been shortlisted and would be kept on the database for other roles.

Look forward to a long term relationship…Mindfield…making a difference

Country United Arab Emirates