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Job Title General Manager- Aftersales
Location Khobar
Job Type Full-Time Regular
Job Description

Our Client:

Our client a very Renowned name in Automotive space is looking for an outstanding General Manager-Aftersales who has fantastic relationship building skills with his team and customers.

Your Role:

Happy employees lead to happy customers, which leads to more profits.”...Do you think it’s true? If Yes, then we are looking for a leader like you who knows how to motivate their people resulting in an impeccable customer journey.

Success will follow you if…Customer Service is your Top most priority, Operational excellence is your key to success and Growth is your ultimate goal. You will come armed with extensive experience in running a Service/Aftersales department of an Automotive business with minimum 5-6 Service showrooms under your kitty. You will be responsible for Complete P&L of Aftersales business and manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales standards and manufacturer relationships are maintained. You will be in charge of a large team, and need to be a dynamic hands-on individual with Growth mindset. You must be able to command respect, trust and set the pace for the team, finding positive ways to achieve business results. You must be able to solve problems and identify solutions for core issues, taking responsibility for your own decisions and actions. You will be able to demonstrate a progressive career to date and have a good understanding of KPIs, modern motivational techniques and ideally have a strong Customer Service background. If you are a commercially minded manager with a flair for selling your department, we want to hear from you today.

Must Haves:

§ A Bachelors or Master's Degree in any field.

§ Minimum 10+ years of experience in Automotive out of which at least 7+ years should be in Aftersales/Service.

§ For this role company is specifically looking for a Western Expat

§ A track record of growing the business, handling large teams, Can Do attitude and enthusiasm to handle duties beyond their scope if required.

§ Fluency in English is must

Location: Khobar, Saudi Arabia

Managing Expectations:

At Mindfield we are driven by mutually agreed KPIs and service levels. Exceptional results can only be delivered when we understand both our key stakeholders clients and candidates. Keeping this in mind we would request that when applying for a role do take cognizance of the “must haves” to avoid disappointment. Sometimes positions take time to close and there could be delay in us responding to you but as a thumb rule if you do not hear from us in 7-8 working days post applying for the role then the resume has not been shortlisted and would be kept on the database for other roles.

Look forward to a long term relationship…Mindfield…making a difference

Country KSA