Working Fields LLC
Job Title Environmental Services Tech
Location Rutland, VT
Job Type Contract Full-Time
Job Description

Environmental Services Tech/Lead (060981/060989)

Job Description

Date: 06/05/09

Last revision date: 07/28/2016

Department: Environmental Services

Reports to: Manager, Environmental Services

Position Summary

Performs tasks as a member of a healthcare team while independently providing the highest standards of quality in cleanliness, waste management, infection control, and customer service to serve our patients, clinical departments, ancillary departments, visitors and staff 24/7.

Essential Functions

Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.

1. Performs all general cleaning duties per established procedures.

2. Follows and abides by the 7 steps of cleaning for routine cleaning in clinical areas, business, office space, meeting and common areas.

a. High dusting

b. Floor dusting

c. Spot cleaning/disinfecting

d. Trash & linen removal

e. Bathroom disinfecting

f. Wet Mopping

g. Inspection of area

3. Uses appropriate chemicals and techniques when washing, cleaning, and disinfecting.

4. Performs or assists with a variety of other duties as needed or assigned:

a. Burnish floors/baseboard cleaning

b. Floor refinishing

c. Carpet Cleaning

d. Washing Walls

e. Exchanging cubicle curtains

f. Vacuuming

g. Cleaning of stairwells

h. Upholstery cleaning

i.Conference Center setup/tear down

j.Facility trash management

5. Attends and completes all required safety training programs in prescribed timeframe and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards.

a. Attends all required safety education programs.

b. Provides complete and accurate responses to safety questions.

c. Operates assigned equipment and performs all procedures in a safe manner, as instructed.

d. Maintains work area and equipment in the condition required by department standards.

e. Demonstrates proper body mechanics in all functions.

6. Responsibly follows the hospital exposure control plans/bloodborne and airborne pathogens.

a. Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment.

b. Ensures a safe environment by instituting appropriate control measures.

c. Attends annual education programs.

7. Promotes effective working relations and works effectively as part of a department/unit team inter- and intra-departmentally to facilitate the department’s/unit’s ability to meet its goals and objectives.

a. Participates in staff meetings, as determined by the manager.

b. Supports the hospital’s mission, policies and procedures through attendance and participation at committee meetings, if applicable.

c. Utilizes automated system to communicate inter- and intra-departmentally, as appropriate.

d. Completes work assignments on time/readily accepts assignments, as observed by the manager.

e. Reports to work on time and is at work as scheduled, as observed by the manager.

8. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.

a. Interacts with all of the above in a considerate, helpful, and courteous manner, as observed by manager and peers.

b. Fosters mature professional relationships with fellow employees in a courteous, friendly manner, as measured by management observation and peer input.

c. Maintains professional composure and confidence during stressful situations.

d. Maintains open communication using appropriate chain of command regarding issues.

e. Conducts all work activities with respect for rights and wishes of patients, visitors, families, and fellow employees.

f. Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management.

g. Presents neat appearance in proper attire and identification as required by the position, department, and hospital policy.

9. Continuously displays a positive attitude within the department and across departmental lines to contribute to the overall customer service program in place at hospital.

a. Before entering a patient’s room, ascertains his or her surname and addresses/greets each patient (when appropriate) using the surname. The same practice is used when exiting a room.

b. When working or operating cleaning equipment in common areas, ceases cleaning, turns off machines, and provides assistance to any patient or visitor who appears lost or in need of help.

c. Acknowledges not only the patient but visiting family members/friends when encountered.

d. Reports patient needs and requests to nursing staff when asked.

e. Engages in cordial conversation with a patient/family member (when appropriate).

10. Demonstrates Commitment to Patient Safety

a. Understands and follows the organization’s patient safety-related policies, procedures and protocols.

b. Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes.

c. Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk.

d. Report potential or actual patient safety concerns in a timely manner per the organization’s protocol.

11. Acts as a Corporate Citizen (staff)

a. Acts with integrity by adhering to policies and compliance requirements consistently and openly reports concerns to Leadership without fear of retaliation.

b. Is aware of the legal, regulatory and accreditation requirements that apply to their area.

c. Proactively promotes a common well-being of the organization by encouraging activities and behaviors and by being a role model in support of the organization’s mission, vision and values.

12. Performs other duties as assigned.

Additional Essential Functions (Lead)

13. Coaches, mentors and supports training of new employees to orient them to job functions, assure consistency and understanding of tasks performed.

14. Serves as a knowledgeable reference to new or lesser experienced employees on all aspects of position.

15. May assign tasks to co-workers when leader unavailable.

16. May assist in the instruction of others in the use of new products or techniques.

Job Requirements

Minimum Education

§ High school diploma or equivalent.

§ Requires the ability to read and follow instructions.

Minimum Work Experience

§ Prior work experience in the environmental services field preferred.

Required Licenses/Certifications

§ D.O.T. hazardous material certification or ability to obtain.

Required Skills, Knowledge, and Abilities

§ Good communication skills

§ Time management skills

§ Ability to innovate new methods of service delivery

§ Ability to remain calm in stressful situations without evidence to patients and visitors.

§ Demonstrated Moderate knowledge of basic computer skills.*

§ Ability to physically perform tasks as indicated by successful completion of functional testing. *

Additional Job Requirements (Lead)

Minimum Work Experience

§ 2 Years work experience in the environmental services.

Required Licenses/Certifications

§ D.O.T. hazardous material certification required.

Required Skills, Knowledge, and Abilities

§ Excellent communication skills

§ Thorough understanding of tools and techniques utilized in the department.



___X__ No supervisory responsibilities

______ Approx. number of direct reports

______ Approx. number of indirect reports

Age of Patient Populations Served

(check all that apply)

___X___ Neonates 1 – 30 days _____ No patient contact

___X___ Infants 30 days – 1yr.

___X__ Children 1 – 12 yrs.

___X___ Adolescents 13 – 18 yrs.

___X___ Adults 19 – 70 yrs.

___X___ Geriatrics 70+

Internal Contacts

(check all that apply)

___X__ Patients

___X__ Providers (i.e., physicians)

___X__ Staff (i.e., clinical and support staff)

___X__ Volunteers

___X__ Others: _____________________________________________

External Contacts

(check all that apply)

___X__ Patients

__X____ Providers

______ Vendors

______ Community agencies and advocates

__X____ Regulatory agencies

______ Others: _______________________________________________

Overtime Status

______ Exempt (salaried – not eligible for overtime)

___X__ Nonexempt (hourly – eligible for overtime)

Physical Requirements

Indicate the appropriate physical requirements of this job in the course of a shift.

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

General Activity

% of shift

75-100 50-75 25-50 < 25 None

Stand/Walk __X__ _____ _____ _____ _____

Sit _____ _____ _____ _____ __X__

Drive _____ _____ _____ _____ __X__


Up to 1/3 of time 1/3 or more of time

Bend _____ __X__

Squat _____ __X__

Crawl _____ _____

Climb __X__ _____

Reach _____ __X__

Lift _____ __X__

Carry _____ __X__

Push _____ __X__

Pull _____ __X__

Use of Hands/Feet

Gross Motor Precise Motor Function

Function (Or Fine Manipulation)

Right Hand ___X___ ___X___

Left Hand ___X___ ___X___

Right Foot ___X____ _______

Left Foot ___X___ _______

Weight Lifted/Force Exerted

Show how much weight or force and how often by checking the appropriate boxes.

Up to 1/3 of time 1/3 or more of time

Up to 10 pounds _____ _____

Up to 25 pounds _____ _____

Up to 50 pounds _____ __X__

Up to 100 pounds _____ _____

More than 100 pounds _____ _____

Body Fluid Exposure

_X_ Yes

___ No

List any other physical requirements:

  • Gross motor ability to move freely and efficiently throughout hospital environment, as well as mobilize and maneuver cleaning carts.
  • Skills sufficient to reach and clean areas from floor level up to and including 8 feet height (may include squatting, kneeling and climbing ladders).
  • Fine motor ability to manipulate and use cleaning products, tools and materials.
  • Visual acuity near/far sufficient to identify areas and observe outcome of cleaning efforts.
  • Lift weights of 20-50 pounds occasionally. Lift 10-20 pounds frequently and up to 38 pounds of force constantly.
  • Reach to heights of 8 feet with #4 tool handle, sustain posture up to 5 minutes.
  • Fine motor skills sufficient to grasp rags, 4 inch mop handle, 5 inch buffing matching handles and other cleaning equipment tools.
  • Ability to push motorized equipment up to 38 pounds of force constantly. Tolerate exposure to vibration and noise to upper extremities up to one hour.
  • Fine motor ability to activate and sustain motorized equipment function.
  • Ability to communicate clearly and efficient for expressive and receptive needs.

Mental and Emotional Requirements

Indicate the mental and emotional activities required of this job in the course of a normal shift (check all that apply).

__X_ Handles multiple priorities

__X_ Independent discretion/decision making

__X_ Makes decisions under pressure

__X_ Manages anger/fear/hostility

__X_ Manages stress appropriately

__X_ Works alone effectively

__X_ Works in close proximity to others and/or in a distracting environment

__X_ Works with others effectively