Technician Trainer / Service Manager – Mechanic
Are you a skilled and experienced professional in equipment repair and maintenance, with a passion for training and leading others?
Sequence has been exclusively retained and is currently seeking a dynamic Technician Trainer and
Service Manager for multiple branch and satellite operations throughout the eastern and mid-western United States.
This is currently the most high-profile position of its like in the niche industry.
An exciting opportunity for you to join a dynamic organization and hold responsibility for training technicians on repair and maintenance of equipment, while also overseeing technicians in multiple locations.
Specifically, we are seeking an individual experienced or capable repair, maintenance and troubleshooting of grinders, dust collectors, scrapers, burnishers, scarifiers, and shot blasters.
You'll diagnose electrical and mechanical problems, perform preventative maintenance, and even assist customers in selecting the right products for their specific needs.
The ideal individual would be someone who is not only experienced in repairing machinery but also possesses exceptional multitasking abilities. Being a team player with a strong work ethic is crucial in this role, as you'll collaborate with technicians and communicate with customers on a regular basis. A solid understanding of propane powered engines, electric motors, and electrical safety would be valued and a strong plus to consideration.
Duties:
- Training Programs: Help to deliver comprehensive training programs for mechanics and technicians on various topics related to equipment repair and maintenance. You will be responsible for providing in-person and virtual teaching, ensuring that technicians are equipped with the knowledge and skills they need.
- Hands-on Training: Provide hands-on training to technicians in the repair and maintenance of surface prep and concrete grinding/polishing equipment. Your expertise will play a vital role in developing their technical capabilities and ensuring the highest standards of equipment performance.
- Diagnostic Expertise: Utilize your electrical and mechanical knowledge to diagnose complex problems with equipment. Your ability to identify and troubleshoot issues will be essential in ensuring efficient and effective repairs.
- Preventative Maintenance: Perform routine preventative maintenance on equipment to maximize its lifespan and optimize performance. Your proactive approach will help prevent unexpected breakdowns and minimize downtime.
- Customer Interaction: Engage with customers in person and over the phone to discuss repairs, provide technical assistance, and assist them in selecting the right products for specific applications. Your strong communication skills and customer-focused mindset will contribute to customer satisfaction and loyalty.
- Training Media Development: Participate in developing training materials, including written guides and videos, to support ongoing training initiatives. Your ability to verbalize and demonstrate clear and informative training information will enhance the learning experience for technicians.
- Quality Assurance: Establish standards for repair quality and ensure that technicians adhere to procedures and guidelines. You will play a crucial role in maintaining the highest standards of workmanship and ensuring customer satisfaction.
- Branch Support: Travel to multiple branch locations to provide training and support. Collaborate closely with technicians in different locations, fostering teamwork and sharing best practices.
Desired Traits/Skills:
- Mechanical and Electrical Expertise: Strong experience in repairing mechanical and electrical components of machines is essential. Ideally, this includes an understanding of propane-powered engines and drive systems, as well as familiarity with electric motors, inverters, and electrical safety.
- Problem-Solving Skills: The ability to solve complex mechanical problems is crucial in this role. Your analytical mindset and troubleshooting abilities will enable you to address challenges effectively.
- Communication Skills: Excellent communication skills are necessary to interact with technicians, customers, and other stakeholders. You should be able to convey technical information clearly and concisely.
- Team Player: As a collaborative team player, you will work closely with technicians and other team members. Your ability to foster positive relationships and contribute to a supportive work environment is essential.
- Work Ethic: We value individuals with a strong work ethic, who are dedicated and committed to delivering high-quality results. Your attention to detail and commitment to excellence will set you apart.
- Physical Stamina: The role requires physical strength and stamina to lift heavy parts, move equipment, and work with
If you are a talented and driven professional seeking a long-term home with a growing and stable organization, this is the perfect role for you. This could be an ideal fit for a senior level professional seeking a role with a established organization to make their own and further develop program efforts. It could also be an excellent fit for a talented mid-level professional aspiring to take on a new challenge and progress within your career,
This full-time direct hire position offers a competitive salary, bonuses based on performance, as well as a strong benefits plan, including medical/dental/vision; 401k, vacation and sick leave, etc. The roles require travel to varied client sites and facilities for project management and data collection (primarily in the eastern and mid-western regional).
This position would ideally be based in Pennsylvania, North Carolina or Florida, but could potentially be based anywhere in the eastern United States close to one of the organizations key operational locations.
Relocation assistance would be available for the right individual.
To apply for this exciting position, apply here, visit our corporate website at www.sequencestaffing.com or submit your application to:
Sequence Staffing
2008 Opportunity Drive, Suite 140
Roseville, CA 95678
Phone: 916-782-6900
Email: jobs@sequencestaffing.com
At Sequence Staffing, we understand the importance of personal connections and value the relationships we build with our clients and colleagues. Every person, and every career, is important to us.
Sequence: Where a handshake still means everything.