Job Title Account Manager, Precision Machining
Location Wauseon, OH
Job Type Full-Time Regular
Job Description

Job Description:

Wauseon Machine and Manufacturing, a leader in precision machining, custom robotic automation, and tube end forming has an immediate opening for an exciting and challenging career opportunity in our Sales organization. We are seeking an experienced Account Manager for our precision machining division.

Wauseon Machine & Manufacturing is a diversified, growing, and successful company with a 35-year track record of success and profitability. The company is on a journey to improve overall execution through the pursuit of operational and business process excellence.

Core Responsibilities

Develop a complete and accurate database of potential customers that fit with Wauseon Machine and Manufacturing’s target customer profile.

Pursue and Solicit sales opportunities for Precision Machining and service business for both assigned and new prospective customer accounts.

Qualify new customers and projects to ensure there is proper alignment between Wauseon Machine and Manufacturing capabilities and the customers’ requirements.

Support and actively work with Estimating in developing quotations for new projects. Ensure scope and customer specifications are clearly defined and understood to ensure we are offering solutions the meet customer requirements and exceed expectations.

Prepare robust SMART Sales Proposals the show how WMM is uniquely qualified to win the project.

Function as the primary liaison between WMM and the customer during the quoting process.

Provide sales “intelligence” to ensure understanding of costs, profitability, and probability of success in winning of all projects quoted.

Grow and maintain a robust opportunity funnel aligned with sales and new business pursuit strategy for the company. Identify and qualify new sales opportunities. Develop win strategy for all opportunities based on the SMART Sales Methodology.

Maintain CRM system for new and existing opportunities; monitor Booking forecast, set priorities, and follow up on all rough order of magnitude, budgetary, and firm fixed price quotes for assigned accounts.

Administer the contract review process including scope, terms and conditions, pricing, and the competitive environment for each opportunity.

Support active projects for assigned customers, as necessary. Project support includes assisting the project manager with change orders, customer approvals for key milestones, technical and commercial issue resolution, etc.

Maintain Customer relationships through regular contact, follow up reporting, and ensuring 100% customer satisfaction.

Travel to meet with customers. Travel to Wauseon Machine locations as required.

Desired Soft Skills

Excel at developing clear sales growth strategies to meet opportunity pipeline and sales targets.

Excel at developing win plans and capture strategies for targeted opportunities while holding self and team accountable to achieve.

Excellent time management skills with the ability to prioritize tasks appropriately and execute them in the time allotted.

Ability to work hard and focus on producing results while working collaboratively with colleagues and at times independently based on the work requirements.

Manage communications, messages, organization of data, and documenting of interpersonal interactions with colleagues, vendors, and customers; so clarity of facts is easily maintained and quickly recalled.

Able to participate effectively in meetings that utilize people’s time efficiently.

Proficient in MS Word, Excel, PowerPoint, Microsoft 365, and Microsoft Teams

Desire and ability to thrive in a start-up culture

Open to new challenges and enjoys figuring out way to improve current processes

Excellent verbal and written communication skills

Attention to detail and a high level of accuracy

Proven track record of working remotely and meeting/exceeding goals

Technical background and ability (read prints, review parts, machining processes – understand how parts work in machines

In depth usage of all office technology

Comfortable presenting in large groups

Working with C-Suite decision makers – virtual and in person

Someone who takes their sales development seriously as demonstrated by on going learning, following methods/teachers/leaders in sales and can cite examples and practical application of these examples. Studies sales best practices.

Continuous improvement mind set and willingness to grow and change

Preferred Qualifications:

High School (college recommended)

Basic print reading

10+ years selling experience

General working knowledge of precision machining

Strong business acumen with a proven record of success. The ideal candidate will be highly skilled at developing new accounts, growing existing accounts, develop strategies, and fostering customer relationships.

Strong presence with exceptional communication skills including written, verbal, and presentation.

Preference will be given to those who possess an excellent manufacturing or process engineering background, a superior mechanical aptitude and proven trouble-shooting skills.

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