Job Title
Date Posted
Job Type
Full-Time Regular
Job Description

TELECOM DATA ARCHITECT IV – Perm Position – Memphis, TN

Our international client is looking for a key position to be filled in their corporate office located in Memphis, TN. This position is a Telecom Data Architect. This position offers a complete package and paid relocation. Please review this position below and if you are interested, please send your resume to Lisa Barton, .

This position/role exists to:

  • Provide overall direction, guidance, and definition of in the areas of architecture, validation and strategy for Company’s Domestic and International Global Data Networks (WAN, LAN, MAN) and Unified Communications Systems.
  • Manage all Unified Communications, Data, and other Telecom architectures to effectively support Global/Enterprise business strategy.
  • Research, analyze designs, propose, and deliver solutions that are appropriate for the business and technology strategies.
  • Plan and design implementation of Company’s enterprise network architectures across all businesses.
  • Plan Unified Communications, Data, and other Telecom architectures and strategies on a 3, 5, & 7 year roadmap.
  • Research and analyze new and emerging Unified Communications, Data, and other Telecom design opportunities in IT using Global Enterprise Wide Vision.
  • Lead the application of Unified Communications, Data, and other Telecom network technologies in complex spaces (Carriers, Telcos, Cloud, Circuits, MPLS, Broadband, DIA, QoS, Video Transport, Voice Transport, Collaboration, Fax, Transport, VoIP, FoIP, SIP, CUCM, UCCE).
  • Ensure alignment of all converged / integrated / converged network services in cooperation with other Architects.
  • Provide Unified Communications, Data, and other Telecom technical expertise and strategy in the facilitation of related Request for Proposals (RFP).
  • Validation of all Unified Communications, Data, and other Telecom Network recommendations, designs, and/or proposals.
  • Support Company’s Global / Enterprise systems architectures across all businesses.
  • Facilitate implementation of Unified Communications, Data, and other Telecom services, transport, customer contact centers, and other architectures to effectively support the Global/Enterprise business strategy.

The key actions, outputs, deliverable, products and Services include:

  • Quality participation and input into all applicable Telecom Service Communities.
  • Drive vendor selection for Unified Communications, Data, and other Telecom service providers with Global Sourcing and Service Mgrs.
  • Unified Communications, Data, and other Telecom architecture standards for WAN, LAN, Internet, Remote Access, Firewall, application acceleration, IPT, Voice, Video, Contact Center, Cloud, Global/Enterprise DialPlan, VoIP, SIP, and Collaboration tools.
  • Definition of all Unified Communications, Data, and other Telecom standards to support all Voice/Video/Data/Messaging network transports and application prioritization, ensuring all services operate at the proper service levels.


  • Architecture support for all Unified Communications, Data, and other Telecom technologies/services (end-to-end).
    • Development of applicable Enterprise Unified Communications, Data, and other Telecom standards and applicable support processes, incl. traffic profiles, bandwidth baselines, and metrics.
    • In partnership with Global Sourcing, select and manage vendors for related hardware, services and transport.
    • Establish and maintain applicable facility, campus and/or Enterprise Service Levels (SLAs) (aligned with vendor SLAs).
    • Work with ITTS personnel in each operational area to develop a scope and understanding of data network services.
    • Ensure alignment of all Unified Communications, Data, and other Telecom related department functions to achieve the highest level of operational effectiveness.
  • Negotiates, approves and maintains SLAs with the Customer base using the SLM framework.
    • Establish measurable service relationships between Telecommunications, our customers and providers.
    • Initiate any actions required to maintain or improve service levels
  • Lead efforts to align Telecommunications operations with quality managed ITTS Services.
  • Lead efforts to ensure Support & Process Development is engaged with all areas of improving ITTS operations in the application and use of Unified Communications technologies and services.
  • Strategy
    • Provide Strategic direction relative to the implementation of Global Telecom data technologies/solutions at Company.
    • Identify and leverage integration opportunities of Unified Communications and data network technologies into enterprise systems/applications.
    • Understand the implications of data network technology enablement’s across geographic and language boundaries.


The external environment, including technology, competition, markets:

  • Leverage telecom vendors for best in class product and services at competitive pricing.
  • Establishing network communication vehicles that are efficient and sustainable for all IT businesses.
  • Respond to new products and vendor-provided services and correlate them to Company’s needs.
  • Proper visibility (and application within Company) of emerging, current, and declining Telecommunications technologies.
  • Obtaining and establishing benchmarks with external carriers that influence our industry on product and services.
  • Develop network strategies and architecture to support emerging growth areas (Brazil,


  • Bachelor's Degree or equivalent work experience.
  • 10+ years of direct Unified Communications, Data, and other Telecom technologies, services and operational experience.
  • Relevant industry certifications (e.g. CCNA, CCDA, CCIE, CISSP, ITIL, PMP)
  • Demonstrated excellence in written and verbal communication skills at Technical, Managerial and Executive levels.
  • Solid experience/exposure to the following technologies and their relationship to and dependencies on the data network (Unified communications, IPT, Voice, Video, VoIP, SIP, Contact center technologies, Messaging, global dialplans, Web & Audio Conferencing services, WAN, LAN, MAN, VPN, IaaS, DIA, Wi-Fi, Cellular, QoS, WAN Optimization, Application and Server Load Balancing, etc.).
  • An advanced understanding and practical application experience of the following technologies, services, vendors: Unified Communications and other network technologies such as MPLS Data Networking & QoS, LAN/MAN Switching, Firewall, and Application/WAN Optimization/Acceleration.
  • Serves as the interfaces across multiple business areas, acting as visionary to proactively assist in defining the direction for and application of existing and future technology business projects.
  • Understands business requirements and has the ability to communicate technology concepts to business owners in a clear and concise manner.
  • Strong communication, interpersonal, technical architecture & strategic experience.
  • Demonstrate practical application of the following competencies: Business Acumen; Comfort around Higher Management; Customer Focus; Decision Quality; Innovation Management; Negotiating; Political Savvy; Presentation Skills; Process Management; Strategic Agility; Technical Savvy; Written Communications.

Security Clearance Required: No

Visa Candidate Considered: No

Full-time Benefits - Full
Relocation Assistance Available - Yes
Bonus Eligible - Yes

10+ to 15 years experience
Seniority Level - Mid-Senior
Management Experience Required - No
Minimum Education - High School Diploma or Equivalent
Willingness to Travel - Occasional

Please send your resume to Lisa Barton,