Job Title
WMS Support Specialist
Date Posted
Job Type
Full-Time Regular
Job Description

WMS Systems Support Specialist – Memphis, TN


  • Provide functional configuration and testing within the WMS application
  • Provide overall support of a Warehouse Management System (WMS) for one or more sites
  • Request/test/implement changes to WMS applications that will support and improve the processes at the Company warehouses
  • Execute rollout of technology at new facilities or upgrades at existing facilities, coordinating and testing system changes and documenting the outcome
  • Instruct users in the proper and efficient usage of the system(s) and notify/train users when hardware and/or software changes occur
  • Troubleshoot hardware and/or software applications malfunctions and errors, as well as user problems, resolving them or escalating as necessary
  • Interfaces with internal and external technical staff to define application solutions
  • Provide local systems knowledge and support to business stakeholders
  • Prepare written materials that document activities, events, systems, and architecture of WMS Systems
  • Carry out the installation of computers, equipment, printers, and software
  • Requisition of supplies, spare/replacement parts, and new hardware when needed and approved by Warehouse Manager; install and support as required
  • Support yearly physical inventory process
  • Demonstrate the Company’s Core and Growth Values in the performance of all job functions


  • Minimum 2 years related experience and/or training; or an equivalent combination of education and experience
  • Experience to include WMS configuration and support in a distribution center environment with familiarity of RF systems and equipment
  • WMS (Sage, HighJump) experience highly desired
  • Knowledge of SQL Server databases is an additional benefit but not required
  • Detailed understanding of logistics processes and techniques
  • Possess basic knowledge of PC and Server hardware
  • Possess basic knowledge of WAN/LAN/WLAN technologies
  • PC proficiency to include Microsoft Word, Excel, Outlook

NOTE: Job offer subject to background and drug screen.

Please send resume to

SUMMERFIELD ASSOCIATES, INC. is an award winning and nationally recognized leader in the consulting and recruiting industry. We are dedicated to the success of our clients, our employees, and our business. To view more of our opportunities please visit