Position: New Client Conversions – Portfolio Counselor
*Tampa FL, Plano TX, and Camas WA*

Job Description:

The Portfolio Counselor is a key role within our client's Investments' Private Client Group (PCG), acting as the short-term point of contact for high-net-worth clients. You will onboard and welcome new clients, utilizing your financial planning expertise and consultative approach to drive growth. This position offers ongoing sales coaching in a dynamic environment, supported by teams in Research, Operations, and the Investment Policy Committee (IPC). You will help guide clients, promote their mission, and uphold fiduciary responsibilities. Reporting to a group manager, you will receive personalized career development and guidance on managing client relationships.

Essential Duties and Responsibilities:

• Partner with client sales professionals to onboard new clients who have expressed interest in hiring for our client's Investments
• Work with clients who have signed the Letter of Agreement (LOA) to develop and implement tailored investment strategies
• Collaborate with clients to align their portfolio strategy with their financial goals and objectives
• Educate clients on company investment philosophy, providing a clear understanding of the approach and what it means to work with the firm
• Ensure clients are fully informed throughout the onboarding process and the early stages of their relationship with their Investments
• Introduce clients to their long-term relationship manager after onboarding is complete
• Oversee the transfer of client assets, ensuring a smooth and seamless process
• Help bring in new assets through client referrals by working with existing clients who are satisfied with the service
• Leverage warm leads provided by the sales team for asset acquisition
• Work closely with several teams, including sales, relationship managers, and operational teams, to ensure seamless service and client experience
• Regularly communicate with clients to ensure their needs are met and that their onboarding process is progressing smoothly
• Drive the energy and commission side of sales without having to engage in cold calling or prospecting

Experience and Certifications Required:

• 3+ years experience working in financial services.
• 3-8 years with enough knowledge to speak about investments and capital markets.
• Hold Series 65 license or required upon hire.

Skills Required:

• Manage complexity in a high-volume environment.
• Ability to manage complexity in a high-volume environment.
• Excellent communication skills, with the ability to explain complex financial concepts to clients clearly.
• Strong consultative and client-focused approach to onboarding and relationship management.
• Ability to develop and implement tailored investment strategies aligned with client goals.
• Experience collaborating with cross-functional teams, including sales, operations, and research.
• Ability to effectively use financial planning tools and CRM systems.
• Ability to drive sales and bring in new assets through referrals and warm leads.
• Strong organizational skills to manage client transitions, asset transfers, and onboarding processes.

Benefits:

• 100% paid medical, dental, and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum.
• 20 days of PTO*, plus 10 paid holidays (17 days of PTO and 3 days of sick time for California employees).
• Family Support programs include 8 weeks Paid Primary Caregiver leave, adoption assistance, and back-up child care.

Details