Tasks:

6.1 Designing, configuring, and deploying O365 and SharePoint Server 2019 and SharePoint Online sites.

6.2 Preparing SharePoint On-Premises Sites for the migration to O365.

6.3 Manage and provide support to Site Administrators of multiple site collections and manage and provide support to Microsoft Team Owners of multiple Microsoft Teams.

6.4 Identifying, researching, and developing procedures in collaboration with the L1 Information Management Officer (IMO), IMO Community and other stakeholders to standardize effective design and use of SharePoint sites and its features, workflows and document and data management.

6.5 Gather requirements from Site Administrators, Microsoft Team Owners and stakeholders as it relates to content, document and data management in SharePoint Sites and Teams. Take the requirements and design and develop these solutions and provide training and on-going support to the owners and business users of the solution.

6.6 Design and development of the retention and disposition solution in SharePoint Online Sites following Microsoft Best Practices.

6.7 Designing workflows in SharePoint Server using SharePoint Designer and/or Power Automate (Microsoft Flows) in SharePoint Online Team Sites.

6.8 Identifying, researching, and developing procedures.

6.9 Identifying and effectively communicate problems and implementing solutions for Site Administrators, Microsoft Team Owners and/or business users.

6.10 Identifying, researching, designing, and implementing retention and disposition strategies for all content on SharePoint sites.

6.11 Identifying, researching, and resolving complex technical problems.

6.12 Providing monitoring and evaluating services.

6.13 Responding to queries and requests from clients and provide advice.

6.14 Participates in IMO Community and SharePoint Site Owner Meetings and IM business intelligence groups, remains current on upcoming SharePoint and Microsoft Teams features, best practices and solutions and shares and leverages knowledge internally.

6.15 Administering, and supporting SharePoint Online Sites, Microsoft Teams and collaboration solutions in 365.

6.16 Administering SharePoint Sites including managing permissions and groups, managing security of information, and implementing retention and disposition strategies using content types and metadata tagging, and IM Policies.

6.17 Develop and facilitate design, implementation and support of a client’s Information Architecture in SharePoint Sites including taxonomy, site hierarchy and security.

6.18 Document all changes performed. Facilitating and contributing to directed change management with the implementation and transition to SharePoint Online and Microsoft Teams.

6.19 Training business users on the new SharePoint Online site and/or in the Microsoft Team.

6.20 Analyzing business needs and capabilities.

Mandatory Requirements:

- must have a minimum of five (5) years of experience delivering O365 solutions, including the designing and implementation of Information Architecture solutions in IT/IM programs/projects.
- must have a minimum of two (2) year of working in IM/IT at a Federal Government Department.