Chief Operating Officer
Practice Area
Healthcare IT
Healthcare IT
Region
Anywhere
Anywhere
Location
Hybrid
Hybrid
Company Location
New York NY
New York NY
Position Id
47153
47153
Chief Operating Officer
Job Description
Client Summary:
Required Experience and Qualifications:
- The first same-day mental health company.
- Focuses on urgent psychiatric care, group therapy, and individual therapy.
- Covered by insurance, including Medicare and Medicaid.
- Technology-driven to eliminate long wait times for mental health providers.
- Offers care both in-person and virtually.
Strategic Leadership & Integration
- Act as the Integrator under the EOS framework, aligning departments and ensuring cross-functional collaboration.
- Develop and execute operational strategies to support growth, expansion, and financial sustainability.
- Partner with the SVP of Clinical Affairs to balance business objectives with high-quality patient care.
Operations & Growth
- Oversee multi-site, multi-state ambulatory care operations, ensuring scalability and efficiency.
- Drive growth and expansion initiatives, including market entry strategies and service line development.
- Optimize hybrid care models (in-person and telehealth) for seamless patient experiences.
Financial & Business Performance
- Own P&L management, ensuring financial health and operational sustainability.
- Oversee budgeting, forecasting, and financial planning, maintaining strong financial discipline.
- Manage revenue cycle processes and diverse payor mix, including Medicare and Medicaid reimbursement models.
People & Culture
- Lead Human Resources and People Operations, fostering a high-performance culture.
- Ensure strong talent acquisition, retention, and leadership development programs.
Marketing & Brand Growth
- Oversee growth and marketing strategies, ensuring brand visibility and patient acquisition.
- Drive innovative partnerships and outreach programs to support business growth.
Required Experience and Qualifications:
- MBA required
- Strong financial acumen, including expertise in P&L management
- Experience in multi-site, multi-state ambulatory care settings
- Expertise in growth and expansion strategies
- Familiarity with Medicare, Medicaid, and diverse payor mixes
- Experience with hybrid care models (telehealth & in-person services)
- Knowledge of EOS framework and experience serving as an Integrator