Information Management Support Specialist

Philadelphia PA
Job Type
Full-Time Regular
BCT Partners

We are a national, multi-disciplinary consulting firm that delivers a full range of research, consulting, training, technology and analytics services. We combine subject matter expertise with industry experience to help public, private, and nonprofit organizations achieve lasting results. We partner with our clients to identify their most critical challenges, offer expert advice, and deliver real-world solutions that transform business and society. BCT is a minority-owned and operated, small disadvantaged business enterprise and one of the leading firms in the country with expertise in the following industries: housing and community development, economic development, workforce development, health, children and families, pharmaceuticals and life sciences, education, diversity and inclusion, and energy.

We invite and welcome to our team people who share our values and goals; those with a passion for making the world a better place, who see strength in our diversity, seek equal opportunity access for all communities and are motivated to create a more equitable and just society. We appreciate the knowledge, abilities, and ideas of each individual and embrace his/her/their positive contributions to our collaborative and dynamic work environment.

Our Clients

The US Department of Human Services, Administration of Children and Families (ACF), Office of Head Start (OHS). OHS’ mission is to promote school readiness by enhancing the social and cognitive development of low-income children through health, educational, nutritional, social, and other services, as necessary. The Head Start Regional Office is the funding agency to grantees that provide Head Start (HS) and Early Head Start (EHS) services to pregnant women and children from birth to age 5. OHS provides oversight of these grantees through monitoring and technical assistance, often with the support of partners like BCT. BCT takes great pride in supporting our clients: the OHS Regional Office, its grantees and the communities they serve.

Position Summary

The Information Management Support Specialist provides data management support for various OHS and Office of Grants Management (OGM) management information systems. Ideal candidates have the skills and experience to perform data entry, document and report creation, data analysis related to program performance, monitoring system support, issue tracking, written project management plans, and special projects, as required by the Program Manager and Regional leadership team.

Key Responsibilities:

  • Collect, aggregate, enter and update data maintained in various databases, spreadsheets and internet-based applications.
  • Conduct both basic and complex data analysis to produce management information reports, written analytical reports and documents based on data analysis.
  • Produce standardized document templates, mail merge files and other correspondence, and prepare and disseminate both individual and mass correspondence for distribution to grantees.
  • Develop plans and reports and maintain official records.
  • Conduct analysis and make recommendations to improve the overall effectiveness and efficiency of Regional Office operations including quality assurance processes and modifications to improve the effectiveness of Regional Office internal work processes.
  • Assist in collecting, aggregating, and analyzing various organizational, management, program and financial characteristic and performance data at individual grantee, State and Regional levels.
  • Design and produce various management information reports and generate reports on a periodic, cyclical or ad hoc basis as requested by the Regional Office.
  • Conduct comprehensive analyses of specified business or records management processes and systems including specific recommendations for improvements in effectiveness and timeliness of these processes
  • Engage in special projects requiring workflow analysis, data aggregation and integration, and quality assurance.

Skills, Knowledge, and Experience:

  • A bachelor’s degree from an accredited university or college, in a field directly related to the task activities.
  • Three years of relevant post-baccalaureate professional experience directly related to the task activities.
  • Demonstrated proficiency in utilizing a variety of web-based and commercial off the shelf data management software packages.
  • Ability to aggregate, analyze and present data gathered from multiple sources.
  • Demonstrated ability to communicate clearly, both orally and in writing, and produce high quality written products such as memoranda, presentations and correspondence.
  • Ability to use existing data systems to monitor various data related to the OHS monitoring review process. This data includes, but is not limited to, monitoring review schedules, regulatory deficiencies and areas of noncompliance, timelines for submission of quality improvement plans, timelines for corrective actions and status of grantee corrective actions.
  • Design and produce various management information reports on a periodic, cyclical or ad hoc basis as requested by the Regional Office.
  • Proven ability to effectively communicate (both verbally and orally), exercise sound judgment, ask questions and be open to the input and decisions of others.
  • Experience aggregating, analyzing, charting, graphing and reporting on and presenting data gathered from multiple sources.
  • Strong organizational, administrative and project coordination skills, and the ability to effectively manage multiple priorities.
  • Strong interpersonal skills, with the proven ability to collaborate and build relationships with staff, clients, remote colleagues and supervisors, and others.
  • Able to, both independently and collaboratively, solve problems, make decisions and support change.
  • Computer, Internet and general proficiency with Microsoft Outlook, Word and PowerPoint; advanced knowledge and experience with Microsoft Excel is required; experience with Grant Solutions preferred.

How to Apply:

Interested candidates should submit their resumes and cover letters to BCT Partners via BCT Partners is an Equal Opportunity Employer. We appreciate the diversity of our communities and encourage candidates of all races, colors, ages, religions, sex, sexual orientations, gender identities, national origins, veteran or disability statuses to apply for BCT positions. No phone calls or in-person applications, please.