Program Manager - Region 3

Philadelphia PA
Job Type
Full-Time Regular

BCT Partners

Our mission is to provide insights about diverse people the lead to equity. Our vision is a world where a greater understanding of diverse people leads to equity. By 2022, we endeavor to be a national leader in helping organizations make better decisions, improve outcomes and amplify their impact toward a more equitable society.

We are a national, multi-disciplinary consulting firm that delivers a full range of research, training, consulting, technology, and analytics services. We are also a minority-owned and operated, small disadvantaged business enterprise and one of the leading firms in the country with expertise in the following industries: housing and community development, economic development, workforce development, health, children and families, pharmaceuticals and life sciences, education, diversity and inclusion, and energy.

We invite and welcome to our team people who share our values and goals; those with a passion for making the world a better place, who see strength in our diversity, seek equal opportunity access for all communities and are motivated to create a more equitable and just society. We appreciate the knowledge, abilities, and ideas of each individual and embrace his/her/their positive contributions to our collaborative and dynamic work environment.

Our Client

The US Department of Human Services, Administration of Children and Families (ACF), Office of Head Start (OHS). OHS’ mission is to promote school readiness by enhancing the social and cognitive development of low-income children through health, educational, nutritional, social, and other services, as necessary. The Head Start Regional Program Unit is the funding agency to grantees that provide Head Start (HS) and Early Head Start (EHS) services to pregnant women and children from birth to age 5. OHS provides oversight of these grantees through monitoring and technical assistance, often with the support of partners like BCT.

Position Summary:

The Program Manager oversees and manages the delivery of professional, technical and administrative support for Head Start and Early Head Start grantees through high quality programmatic, grants management, administrative and technical analysis services to the Regional Office. The Program Manager must monitor and maintain the quality of BCT’s work for the Client. This includes but is not limited to managing interactions with the Client and overall client relationship; ensuring staff provide reliable, high quality information and records management, as well as program management, grants management and administrative support. He/she/they leads and manages the on-site duties by planning, executing, monitoring and improving the work and related processes; establishing and maintaining a positive relationship with the Client; ensuring proper administration and compliance with project requirements; and preparing, participating and responding to monitoring reviews and their results. This is a supervisory position, requiring the Program Manager to take responsibility for leading, directing and managing the work and needs of an on-site BCT team of 10 people.

Key Responsibilities[1]:

BCT’s team will perform functions related to the award, oversight, and programmatic administration of discretionary grants funded through the Office of Head Start (OHS). These functions provide necessary support to Regional Office staff in managing Head Start and Early Head Start grant programs and require the Program Manager to communicate effectively with federal staff, external partners, contractors, and Head Start program governing bodies and executive management. These functions include:

  • The accurate and timely analysis and review of funding applications according to established Regional Office timeframes and procedures;
  • Review and analysis of grantee program performance reports, information, and indicators;
  • Provision of accurate and timely regulatory and policy guidance to Head Start grantees, in consultation with federal staff;
  • Review and analysis of grantee waiver requests;
  • Review and analysis of applications for facility construction, purchase and major renovation;
  • Conduct annual site visits to grantees as part of the five-year monitoring cycle for grant oversight according to Regional Office protocols; and
  • Activities related to the identification and mitigation of grantee risk factors, correction of regulatory compliance issues, review and analysis of school readiness and programmatic goals; and improvement of Head Start grantee performance.

The Program Manager and client’s representative (COR) will interact daily as all contract deliverables will be monitored by the COR. The COR will also provide guidance and direction and specific work assignments to the Program Manager.

Ideal Qualifications:

  • A minimum of a baccalaureate degree from an accredited university or college with a preference for a degree in business, public administration or related field, master’s degree highly preferred.
  • Ten years of relevant and progressive post-baccalaureate professional experience managing client services projects of the size, scope and complexity similar to the proposed project, with a minimum of six years of progressive supervisory experience.
  • Knowledge and experience related to both the Program Management and Grants Management Support task activities is highly preferred.
  • Demonstrated ability/experience in successfully developing, implementing and managing/improving complex, high profile, multi-faceted projects including experience in implementing quality assurance systems that improved the provision of client services.
  • Demonstrated ability to review, aggregate, and present data gathered from multiple sources.
  • Demonstrated ability to communicate clearly, both orally and in writing, and produce high quality written products such as memoranda, presentations and correspondence.
  • Experience in computer software applications including the latest version of Microsoft Office Suite (including Word, Excel and PowerPoint), and at least one contractor employee with advanced Access skills)
  • Experience and capacity to work effectively in ACF web-based systems such as Grant Solutions; Head Start Enterprise System (HSES); OHS Aligned Monitoring System (AMS); Audit Resolution Tracking and Monitoring System (ARTMS); and Region III database and tracking systems as well as to suggest improvements where necessary and appropriate.
  • Capacity for data management, analysis and summary report preparation.

How to Apply:

Interested candidates should submit their resumes and cover letters to BCT Partners via BCT Partners is an Equal Opportunity Employer. We appreciate the diversity of our communities and encourage candidates of all races, colors, ages, religions, sex, sexual orientations, gender identities, national origins, veteran or disability statuses to apply for BCT positions. No phone calls or in-person applications, please.

[1] Job descriptions serve to provide guidance and information regarding position responsibilities and job expectations. BCT Partners reserves the right, where permitted by law, to modify position responsibilities, sometimes without notice or written updates to the job description documents.