Grounded in versatility and powered by a styling community, Express is a modern, multichannel apparel and accessories brand whose purpose is to Create Confidence & Inspire Self-Expression. Launched in 1980 with the idea that style, quality and value should all be found in one place, Express has been a part of some of the most important and culture-defining fashion trends. The Express Edit design philosophy ensures that the brand is always ‘of the now’ so people can get dressed for every day and any occasion knowing that Express can help them look the way they want to look and feel the way they want to feel.

The Company operates over 550 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Express, Inc. is comprised of the brands Express and UpWest, and is traded on the NYSE under the symbol EXPR.

What is Sr Software QA Analyst at EXPRESS?

Develops, implements, trains, and maintains manual and automated quality assurance testing methodologies and systems to ensure the accuracy and stability of software applications. The Senior Quality Assurance Analyst will work closely with business users, application development teams, Infrastructure teams, and subject matter experts to ensure business requirements are met and delivered with high quality. Testing will include functional, system integration (SIT), and regression.

What you will do:

  • Prepares detailed test plans and testing methodologies based on documented requirements
  • Estimates testing effort based on requirements and test script counts
  • Creates and manipulates mock data in order to test.
  • Creates and executes detailed test scripts.
  • Tracks and communicates application errors in a clear and concise manner.
  • Analyzes results, draws conclusions from test results and make recommendations for resolution.
  • Coordination, assistance, and communication of test environment build requirements.
  • Ensures no defective products are moved into production.
  • Ensures we stay SOX compliant from a systems testing perspective.
  • Partners cross functionally in the design, development, testing and implementation phases of assigned projects.
  • Attends Business Requirement Document review sessions and provides feedback on functional specifications.
  • Provides support and mentorship on projects that includes integration across multiple applications or environments.
  • Reviews training documentation going to new users before applications are launched into production.
  • Coordinates Quality Assurance environments, including partnering with Infrastructure team on environment set up and configuration, coordinating testing with UAT Testers, and managing test data.

What we are looking for:

  • Education: Bachelor's Degree in IS or equivalent experience
  • Years of Experience: 4-6 in software quality assurance
  • Demonstrated ability to review business requirements and translate into testing plans and scripts
  • Experience creating and executing manual test scripts
  • Experience diagnosing, reporting, tracking, and resolving quality issues
  • Experience with creating mock data and manipulating data and executing database queries to validate data and metrics via scripts and programming.
  • Ability to build test plans and estimate testing effort for cross functional projects
  • Ability to understand business processes and integration of those processes into the systems to ensure complete end to end testing of software
  • Experience with testing and troubleshooting web and mobile applications (iOS)Organizational and coordination skills
  • Proven problem solving, training, and analytical skills
  • Strong teamwork, facilitation, negotiation and problem-solving skills required.
  • Ability to clearly communicate to business users, IT development groups, and external vendors

Nice to haves:

  • Experience in the retail industry a plus
  • Experience with testing of store systems including Order Management and Payment Systems
  • Experience working with vendors through test lifecycle and to ensure SLA compliance
  • Hands on experience with functional test automation frameworks (Selenium, Appium, Sauce Labs, JMeter, BlazeMeter or similar)
  • Availability to work onsite (once a month)
  • Prior experience with Manhattan (Order Management System)


Ability to work remotely
Salary paid in US Dollars
Private Life and Medical Insurance
Career growth opportunities
And others

As an equal opportunity employer, Express, Inc. does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in Costa Rica. Express is working with Deloitte Consulting CR S.A. on talent recruitment and hiring for its Costa Rica Site Technology team so candidate information compiled by Deloitte Consulting CR S.A. will be shared with Express.