Job Title
RSG Operations Consultant
Job Location
Job Type
Full-Time Regular
Position Id
Job Description

At IRI, we deliver growth to clients based on big data—our predictive analytics and forward-thinking insights help CPG, OTC, health care, retailers, and media companies remain relentlessly relevant, capture marketing share, connect with consumers, and deliver market-leading growth. The convergence of our proprietary, on-demand cloud-based technology and our client-focused colleagues leads to a seismic shift in drivers of success in all industries.

For IRI colleagues, we focus on the moments that matter. From meaningful work and impact to continuous improvement we challenge ourselves to grow both professionally and personally. You’ll feel a true sense of connection and purpose in your work and will craft the direction of your career in a highly personalized way. No matter the department you join, you’ll find yourself constantly growing and developing the skills of the future to deliver client growth. We believe in the undeniable strength that diverse people, culture, thought and skill bring to our business, our clients, our people and our communities. We are committed to nurturing a dynamic culture that embraces and celebrates openness, collaboration, creativity, equity, inclusivity and growth for all.

The Reporting Solutions Group is the group of experts who make recommendations and guide IRI’s new clients on model and content design. You will set and manage expectations both with the client and internally, and coordinate with a cross-functional team in order to execute and deliver on time and above expectations. This individual manages the full reporting life cycle from design through build. This includes:

  • model and attribute design
  • content development
  • user engagement
  • report build and delivery

You will blend client-facing responsibilities, technical expertise, coordination and teamwork across multiple teams, leveraging these skills:

  • Understanding of the CPG industry from the manufacturer perspective
  • Understanding of key business issues and questions facing our clients
  • Experience in data analysis
  • Ability to effectively communicate with internal colleagues and external clients
  • Ability to maintain composure under pressure, make critical decisions and come up with creative solutions quickly
  • Strong time-management skills and ability to manage multiple clients, projects, and changing timelines
  • A high level of expertise with Microsoft Office is desirable, but not necessary
  • Ability to travel to clients as needed; approximately 10-40 % of time
  • BS/BA in marketing or related field

Key Responsibilities

  • Client Engagement
    • Set expectations and drive the client toward reporting satisfaction
    • Conduct discovery and rationalization meetings with external client
    • Act as the representative of the larger Reporting Solutions team
    • Consult and advise on reporting best practices
  • Reporting Management
    • Develop reporting content based on latest features and trends
    • Create Reporting Project Plan
    • Coordinate with Implementation Project Manager on reporting timelines and scope
    • Build, Deliver, and QCs client custom reporting
    • Update, Complete and Maintain Spec Document
  • Change Management
    • Collaborate with the Solutions Training & Adoption team to influence and educate end users on the benefits of IRI solutions throughout the project
    • Ensure alignment and communication between reporting solutions and all internal and external constituents regarding IRI deliverables
    • Work to meet goals for post-implementation
    • Transition completed solution to Client Service Team
    • Stay up to date with IRI’s latest technology capabilities
    • Use industry knowledge and client learning to ensure the standard content library for solutions contains industry best practices and top thinking


About Us

As one of the original innovators in Big Data, IRI integrates the world’s largest set of otherwise disconnected purchase, media, social, causal and loyalty data to help CPG, retail, over-the-counter health care and media companies grow their businesses. We combine this data with predictive analytics to uncover new consumer insights and integrate them on the most technologically-advanced, cloud-based visualization platform. Learn more about us

Our Benefits
We offer a comprehensive benefit package (health, paid time off, 401(k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, virtual doctor access, etc., along with the unrivaled benefit of working with our people - the best in the business.

Our Culture
We’re thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new “aha moments!” by closely collaborating with our colleagues and developing competencies centered around the following values:
Integrity, Servant Leadership, Inclusivity, Accountability, Discipline, Entrepreneurship, and Respect.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.