2950 Cherokee Street
Building 1000
Kennesaw, GA 30144
Tel: 770-517-2660

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Job Title Customer Service Manager
Date Posted 7/7/2017
Location Dalton, GA
Job Type Full-Time Regular
Job Description

Posting Number: 201541

Job Title: Customer Service Manager

Location: Dalton, GA

Willing to Relocate: No

Compensation: $70K

Education Requirements: BS/BA

We are seeking someone to serve as our Business Administration Manager who will be responsible for leading overall office activities and directing office staff. They must be capable of making quick, informed decisions. In this role, you will be expected to identify and implement successful strategies to improve quality of service, productivity, and profitability in all administrative areas. This position serves as a critical resource internally to our upper management, office and production staff. The incumbent also serves as the Administrative point of contact for Corporate, a vital resource to our customers and suppliers.

Job Specifics:
Recruit, train, and motivate an office team that is focused on providing world class customer service

Drive office innovation by improving efficiencies and customer service

Oversee company policies, procedures, and office operations

Manage and assess work performance and work-load of all office staff

Provide team members with the appropriate training, tools, direction, motivation and discipline to enable their success while monitor progress and achievement through performance metrics

The Ideal Candidate:

BS/BA degree required

1-5 years of direct supervisory experience

Knowledge of office administration practices within a manufacturing environment (or similar environment)

Strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel)

Strong business acumen


Complete your candidate profile at www.searchlogixgroup.com and refer to posting 201475 or as a second choice, email your information and requirements to resumes@searchlogixgroup.com. Only candidates who appear to meet the above criteria will receive an immediate response. Other resumes will be added to our database of active candidates for one year for other positions that come available and are a match with their background.