Job Title Customer Care Representative
Date Posted 9/30/2020
Location Mansfield, OH
Job Type Full-Time Regular
Position Id EG10609
Job Description

We are looking for a Customer Care Specialist for a 6-month contract role (potential to convert) in Mansfield, OH. The position will be remote to begin, but will be on-site if/when the office opens up.

Description:

  • Accomplish multiple tasks and cross train for all complex support functions using our billing and work-delivery systems
  • Support all internal and external customers to ensure complete customer satisfaction in a timely manner
  • Troubleshoot and handle customer issues, with upwards of 35 calls per day

Desired Skills:

  • 1+ Years of customer service experience
  • Strong PC skills
  • Call-Center experience or phone

If qualified, interested and available (or know of somebody who is), please reply for immediate consideration to nick.setser@comcentric.com.

Due to government requirement, Must be US Citizen or Green Card Holder.