Job Title Customer Care Representative
Date Posted 9/30/2020
Location Mansfield, OH
Job Type Full-Time Regular
Position Id EG10609
Job Description

We are looking for a Customer Care Specialist for a 6-month contract role (potential to convert) in Mansfield, OH. The position will be remote to begin, but will be on-site if/when the office opens up.


  • Accomplish multiple tasks and cross train for all complex support functions using our billing and work-delivery systems
  • Support all internal and external customers to ensure complete customer satisfaction in a timely manner
  • Troubleshoot and handle customer issues, with upwards of 35 calls per day

Desired Skills:

  • 1+ Years of customer service experience
  • Strong PC skills
  • Call-Center experience or phone

If qualified, interested and available (or know of somebody who is), please reply for immediate consideration to

Due to government requirement, Must be US Citizen or Green Card Holder.