MT1

The Bidder must demonstrate that the proposed resource has at least 3 years of relevant experience assessing the 13 psychosocial risk factors in the workplace. This includes activities such as collecting and analyzing information, as well as presenting findings and recommendations related to these factors. Experience gained within the Federal Government of Canada or other sectors, including private industry, provincial or municipal governments, or non-governmental organizations, will be considered. Relevant experience within the past seven years will be prioritized.

MT2

The Bidder must demonstrate that the proposed resource has experience working on 5 projects, within 5 years from bid closing, conducting individual and group interviews for the purpose of an assessment of the 13 psychosocial factors and producing a report

 Conduct preliminary interviews:

o Conduct virtual interviews with leaders from relevant branches and the Office of the Ombudsperson to determine high level considerations and identify individuals to be interviewed. All interviews are to be conducted in the official language of choice of the interviewee.

 Provide a preliminary assessment and analysis:

o Determine next steps, the interview strategy (with names of intended interviewees) and interview questions.

 Conduct primary interviews:

o Conduct virtual interviews of a representative sampling of employees and managers (up to 150 people or fewer) across the work unit, either individually or in small focus groups, as appropriate. Gather additional supporting information related to issues identified in the data review or preliminary interviews, with a focus on exploring their ideas for improvement.

o Conduct virtual one-on-one interviews and focus groups with a representative sample of staff in select roles to discuss factors impacting workplace culture, psychosocial factors, expectations, and morale.

o Maintain confidentiality and only collect aggregate information from group sessions and interviews.

o Create a safe environment that encourages participants to discuss underlying needs and feedback on issues of workplace culture, psychosocial factors, expectations, and morale.

o All interviews are to be conducted in the official language of choice of the interviewee.

 Analysis and Recommendations:

o Analyze findings from data review and interviews to identify overarching themes, key areas of focus and draw conclusions. Formulate recommendations for areas requiring further exploration to improve the work environment and culture in the work unit.

o Perform a diagnostic process to identify intra- and inter- group dynamics which impact the workplace

o Recommend processes designed to bring about positive and appropriate changes in the unit’s work environment.

o Provide recommendations for future action, including a range of options set out in terms of scope, and anticipated schedule.

 Perform a workplace assessment of the work unit:

o Assess the work unit’s employees’ expectations and morale

o Assess psychosocial risks factors and organizational factors that may impact workplace culture and resource levels

o Assist the IRB to determine what would constitute a representative sample for interview (in relation to focus groups and one-on-one interviews)